Marketing and Communications Officer

Are you a creative and enthusiastic communications professional with a passion for making a difference?

At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. Our mission is to empower and amplify the voices of those who need it most. We believe that no child or young person should ever be alone or voiceless in the care system, in family court or when decisions are being made about their future.

We are seeking a creative and motivated Marketing & Communications Officer, working 35 hours per week, to support the delivery of engaging marketing, communications and PR activity across the organisation. Working alongside the Marketing and Communications Manager, you will help build NYAS’s external profile and brand awareness through innovative digital content, campaigns and communications activity.

This is a varied and rewarding role where no two days are the same. You will support the management of NYAS’s social media channels and website, create engaging digital and print content, and help deliver communications campaigns that connect with a wide range of audiences. From writing website articles and newsletters to designing marketing materials and creating video content, you will play an important role in telling the stories of the children, young people and adults we support.

You will also support PR and media activity, helping to identify opportunities to promote NYAS’s work and campaigns while monitoring engagement and impact across digital platforms. Working collaboratively across the organisation, you will help ensure all communications reflect NYAS’s values and maintain a strong and consistent brand identity.

The role also offers opportunities to support events, campaigns and internal communications activity, while developing your skills across a broad range of communications disciplines including content creation, digital marketing, PR, analytics and stakeholder engagement.

About you

We are looking for someone who is creative, organised and passionate about using communications to make a positive impact. You will enjoy working collaboratively, bringing fresh ideas and a proactive approach to supporting a busy communications function.

You will have experience creating engaging content across digital platforms, with strong writing and proof-reading skills and an eye for detail and design. Confident using social media platforms, content creation tools and digital communications systems, you will be comfortable managing a variety of tasks and adapting your approach to different audiences.

You will be enthusiastic about storytelling and digital engagement, with the ability to identify opportunities to promote NYAS’s work, campaigns and impact. You will also be keen to develop your skills across marketing, PR, media and communications within a supportive and values-led environment.

You will demonstrate NYAS’s values of Collaboration, Accountability, Respect and Empowerment in your approach to work and share our commitment to supporting children, young people and adults at risk to have their voices heard.

This is a home-based role with agile working options, however there is an expectation of occasional travel to NYAS offices in Birkenhead, Birmingham and Cardiff as well as other locations as required.

How to Apply

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Experience producing creative and engaging content for a range of audiences and communication channels.
• Experience managing and moderating social media platforms and using digital scheduling and analytics tools.
• Experience creating design and video content using platforms such as Canva, CapCut or Adobe programmes.
• Excellent writing, editing and proof-reading skills.
• Strong organisational skills with the ability to manage multiple priorities and work to deadlines.
• A proactive and flexible approach with strong attention to detail.

If you would like to have an informal discussion about the role, please contact Jennefer Whitley, Head of Growth and Patrnerships by emailing jennefer.whitley@nyas.net.

Interviews are expected to take place between 17th-19th June.

Safeguarding and Compliance

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy internal candidates will be subject to references.

We reserve the right to close this vacancy early once we receive a high number of applications.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.