Safety Net Supervisor

Interview date: 8th to 19th December 

The Vacancy

We are looking for a Safety Net Supervisor working 35 hours per week who will be responsible for overseeing and supporting advocates in relation to the Safety Net service, ensuring a ‘no child turned away’ approach. 

You will be responsible for monitoring Safety Net referrals and activity, producing reports and working alongside Helpline management in the delivery of the national Safety Net. You will also be responsible for speaking to service users directly as part of the service, including providing direct advocacy & supporting the Helpline team with inbound contacts. In addition, you will contribute to service delivery via internal team meetings and other means as appropriate, as well as liaising with external organisations surrounding delivery and any associated barriers to advocacy.

This is a fantastic and exciting opportunity for someone who is passionate in playing a vital role in delivering a service which upholds the rights and entitlements to advocacy support for children, young people & care leavers across England.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Proficient in MS Office and database/software programmes
• Ability to attain relevant information and relay concise messages accurately
• Good interpersonal skills and the ability to encourage positive working relationships
• Excellent listening skills
• Ability to remain calm, confident and professional.

Safeguarding and Compliance

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy, candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.